At SHH Products via sarando.uk, we strive to provide safe and convenient payment methods for our customers in the United Kingdom, South Africa and Singapore. Below you'll find full details on the payment methods available, how we process payments, and what to expect when you checkout your order.
Available payment methods
We accept the following payment methods:
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Apple Pay
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Google Pay
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Visa
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Mastercard
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Maestro
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AMEX
Payment process
Once you are ready to complete your order, click the "Checkout" button. You will see a summary of the total cost of your order, including any shipping costs. Enter your payment details and billing address to complete payment.
If the payment is approved, the amount will be reserved immediately and you will receive a confirmation e-mail with the details of your order. If payment is refused for any reason, your order will be automatically cancelled.
Security and encryption
Your security is our priority. All payments on sarando.uk (for UK, South Africa and Singapore customers) are processed via secure and encrypted connections to protect your payment details from unauthorised access.
We use leading payment processors to ensure your data is fully secure during the transaction process.
Invoicing and VAT
All prices on our website include VAT/GST. Once your order is confirmed, you will receive an invoice with a summary of the costs. Applicable VAT or GST will be collected according to local regulations in your country of purchase (UK, South Africa or Singapore).
Our VAT number is: NL003119232B46
Problems with payments
Should you encounter any problems with payment or if something goes wrong during the checkout process, please contact our customer service team immediately at info@sarando.uk. We will do our best to solve the problem as soon as possible.
Refunds
If you are entitled to a refund, for example in the case of a cancelled order or a returned product, the amount will be refunded to the original payment method you used when placing the order. Refunds are usually processed within 5 working days after we have received and approved the returned item.
Read more about refunds in our return policy.
Contact details
Do you have questions about our payment policy or a specific payment? If so, please contact us using the details below:
Trade name: SHH Products
Chamber of Commerce number: 76897346
VAT number: NL003119232B46
Address: Galgoord 100, Haastrecht 2851 AW, Netherlands
E-mail: Info@sarando.uk
Telephone: +31657070794
Opening hours customer service
- Monday to Friday: 09:00 - 18:00
- Saturday and Sunday: Closed
Also visit our contact page for more information.